Can I change my chosen delivery address?

**Before your order ships:**

Yes! Contact us at support@warmmly.com as soon as possible with:

Your order number

The new delivery address

We'll update it if production hasn't started yet.

**After your order ships:**

Unfortunately, we cannot change the address once the package is with the carrier. You may be able to:

Contact the carrier directly to request a redirect (fees may apply)

Arrange collection from a local depot

**After delivery attempt:**

If delivery fails, the carrier will usually:

Leave a card with collection instructions

Attempt redelivery

Return the package to us (we'll contact you to arrange reshipment)

To avoid issues, please double-check your address at checkout.